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When families call in their moment of need,
we've got you covered.
Over 40 years providing professional, friendly & compassionate customer service 24/7

Legacy Communications is a specialized division of Combined Communications, Inc., bringing more than 40 years of experience supporting the unique communication needs of funeral professionals. Our specialized care team is staffed by professionals trained to communicate with empathy, discretion, and respect during life’s most sensitive moments. 

Guided and coached by licensed funeral professionals, we work seamlessly alongside your staff, extending your care beyond your doors while honoring the trust families place in you.

See How We Can Help Your Funeral Home

Why Funeral Professionals Choose Legacy Communications

24/7 compassionate call handling by trained specialists who understand funeral protocols

Over 40 years of experience, our proven expertise delivers compassionate customer service that families and funeral homes can rely on during life’s most difficult moments

Advanced technology allowing our care team to integrate seamlessly with your workflow

Genuine compassion and empathy

Tailored solutions to meet your specific needs

Overflow support during visitations, services and high-volume periods

Transparent reporting and call recordings for peace of mind

40+ Years serving the funeral industry

Proudly serving a growing number of funeral homes & mortuaries across the United States

Trusted. Compassionate. Professional.

What Our Clients Say

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Your answering service is a dream and what we’ve been looking for for years!

-Michigan Funeral Home

I just wanted to send a note to say how much I appreciate CCTAS. On occasion I’ve had to call other funeral homes and talked to their answering services and frankly I would be embarrassed to have them answer for me. I’m very proud of MY answering service and the service you provide. Again, thank you for doing such a great job and I look forward to a long partnership with CCTAS.

-Kentucky Funeral Home

You won our confidence right away. Your staff answers the phone very professionally. They are prompt in getting the messages relayed. They are also very polite, and try to answer as many questions as possible from the information we supply them. We would highly recommend this service to anyone.

-Kentucky Funeral Home

Combined Communications is without a doubt a first class operation. We found a business that was going to treat our business as if it were their very own. They will work with you closely to ensure that the phones are answered exactly how you want them answered. If you are looking for a service that you can count on…look no further!

-Kentucky Funeral Home

We are thrilled to be on your service. We never used a call center before, and were a little skeptical. You have given us free time, knowing that there is always someone there for our emergency calls, relaying our messages in such a quick and professional manner. Thank you again for giving us our family time back!

-Kentucky Funeral Home

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